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Whether you choose to call or use chat, our support staff will guide you through technical situations and tax situations specific to your return. Browse through our most popular tax help topics provided by TaxAct. Our support team is also available to help answer any questions you may have. How to contact TaxACT Online support? Do your taxes free with TaxAct?

How does a returning TaxAct customer sign in? Other articles from gethuman. You have been successfully added to the TaxAct Do Not Sell list.

I would then file a complaint with the Better Business Bureau.

I realize some folks have gotten their money, but the majority have not. Start filing your taxes for free today! Need to file your taxes or retrieve past tax returns?

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Or else listening to ads for other TaxAct products. GetHuman builds tools that help customers avoid some of the common frustrations of customer service. We hope you like this feature, and we hope it saves you a lot of time and frustration when you try to call TaxAct ! Oh- we almost forgot. TaxAct also offers a comprehensive suite of “Do-it-Yourself” (DIY) tax preparation products, which have been designed to grow with customers, as their tax scenario evolves. The company is headquartered at Cedar Rapids, Iowa in the United States.

Below is my purchase receipt for basic.

Order Summary Product Format Qty. Customer Stories Kent Scharringhausen: Sr. Vice President, American Chartered Bank BluePay is reliable, understands the complexities of transaction processing, and their customer service is a pleasure to deal with. TaxACT have decided you need to use their most expensive tier of service.

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